Frequently Asked Questions
Everything you need to know about premium, human-grade care for your dog.
What does 'Human-Grade' actually mean for my dog?
Human-grade means our supplements and products are manufactured in facilities that meet FDA standards for human food production, using ingredients that are legally fit for human consumption.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your dog doesn't love our products, contact our support team within 30 days of purchase for a full refund.
Can I manage or cancel my subscription?
Yes, you can pause, skip, or cancel your subscription at any time through your account portal. There are no hidden fees or long-term commitments.
Are your products vet-approved?
Absolutely. Every formula is developed in collaboration with leading veterinarians and animal nutritionists to ensure safety, efficacy, and optimal health outcomes.
Do you offer international shipping?
Currently, we only ship within the United States, but we are working hard to bring Dog is Human to pet parents worldwide in the near future.